Return & Refund Policy
Return & Refund Policy
At dvvgowev.store, we want you to shop with confidence. If you are not fully satisfied with your purchase, we offer a clear and fair return and refund policy.
Return Eligibility
You may request a return within 30 days of delivery under the following conditions:
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The item is unused, unwashed, and in its original condition
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The item is returned in its original packaging, including accessories and labels
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Proof of purchase (order number) is provided
Returns that do not meet these conditions may not be approved.
How to Request a Return
To initiate a return, please contact our customer support team within 30 days of receiving your order.
📧 Email: support@dvvgowev.store
Please include:
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Your order number
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The item(s) you wish to return
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The reason for the return
Our support team will provide return instructions after reviewing your request.
Return Shipping
Return shipping costs may apply unless the return is due to a defective, damaged, or incorrect item. Shipping fees are non-refundable unless otherwise stated.
Refund Process
Once your returned item is received and inspected, approved refunds will be issued to the original payment method within 7–10 business days.
Please note:
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Original shipping fees are non-refundable
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Refund processing times may vary depending on your payment provider
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
We will evaluate the issue and offer a replacement or refund when appropriate.
Non-Returnable Items
Certain items may not be eligible for return, including but not limited to:
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Clearance or final sale items
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Items marked as non-returnable on the product page
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Used or altered products
Please review the product listing for specific return eligibility.
Changes to This Policy
dvvgowev.store reserves the right to update or modify this Return & Refund Policy at any time. Changes will be posted on this page and take effect immediately upon publication.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
📧 Email: support@dvvgowev.store
🌐 Website: https://www.dvvgowev.store
Thank you for shopping with dvvgowev.store. We appreciate your trust and strive to provide a smooth and reliable shopping experience.